Privacy Policy
Effective Date: October 2, 2026 · The Tariff Bureau LLC · Atlanta, GeorgiaThe Tariff Bureau LLC (“The Tariff Bureau,” “we,” “our,” or “us”) operates the website tariffbureau.com and the TariffIQ™ advisory platform. This Privacy Policy describes how we collect, use, disclose, and protect information we receive from visitors to our website and clients who use our services.
For the purposes of the General Data Protection Regulation (GDPR), The Tariff Bureau LLC, 3343 Peachtree Rd NE, Suite 145 PMB 550, Atlanta, GA 30326, is the data controller responsible for your personal data.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Information You Provide Directly
When you submit an intake form, contact us, or engage our services, we may collect:
- Name, title, and contact information (email, phone)
- Company name, address, and tax identification number (EIN)
- Import data including CBP entry numbers, HTS codes, country of origin, and duty amounts
- Customs broker information
- ACE portal status and compliance history
- Any additional information you provide in intake forms or correspondence
Free Assessment Form Data
When you submit the Free Assessment form at /assessment, we collect the following information to prepare your IEEPA tariff refund eligibility assessment:
- Full name and email address
- Phone number and company name
- Annual import value (estimated range)
- HTS code(s) for your imported goods
- Country of origin
- Trade terms (Incoterms)
This information is used solely to prepare your assessment and to contact you with results and related advisory services. It is not used for third-party marketing.
Information Collected Automatically
When you visit our website, we automatically collect certain information including:
- IP address and browser type
- Pages visited, time on site, and referring URLs
- Device type and operating system
- Analytics data via Google Analytics (GA4) for site usage measurement
- Custom interaction events via our first-party tracking script (tracking.js), which records form submissions and CTA interactions — no data is sent to third parties through this script
AI Interaction Data
When you interact with the TariffIQ™ chatbot (Alex Monroe), your conversation inputs are transmitted to Anthropic’s Claude API for processing. We do not store raw conversation transcripts beyond the session unless you submit a formal intake. Anthropic’s privacy practices are governed by their own Privacy Policy.
2. How We Use Your Information
We use the information we collect to:
- Prepare your IEEPA tariff refund eligibility assessment based on the information you submit through our Free Assessment form
- Provide IEEPA tariff refund advisory services and eligibility assessments
- Send DocuSign engagement documents (NDA, Engagement Letter, Terms of Service)
- Communicate with you about your engagement and service delivery
- Generate invoices and process payments via QuickBooks Online
- Improve our website, TariffIQ platform, and advisory services
- Comply with applicable legal obligations
- Protect against fraudulent or unauthorized activity
Lawful Basis for Processing (GDPR)
For individuals located in the EEA or UK, we process your personal data on the following lawful bases:
- Contractual necessity — Processing required to perform our engagement agreement with you, including service delivery, invoicing, and DocuSign execution.
- Legitimate interests — Analytics, site performance measurement, fraud prevention, and improvement of our advisory services, where those interests are not overridden by your rights.
- Consent — Marketing communications, where you have opted in. You may withdraw consent at any time by contacting us.
- Legal obligation — Compliance with applicable tax, customs, and regulatory record-keeping requirements.
3. How We Share Your Information
We do not sell your personal information. We will never sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes.
We may share your information only in the following limited circumstances:
- Service providers — including DocuSign (electronic signatures), QuickBooks Online (invoicing), Formspree (form processing), Vercel (hosting and infrastructure), and Google LLC (analytics via Google Analytics GA4)
- Licensed customs brokers — only when required to facilitate CAPE Declaration filings on your behalf, and only with your explicit consent
- Legal counsel — when necessary to protect our rights or comply with legal process
- Regulatory authorities — if required by law, court order, or government request
All service providers are bound by confidentiality obligations and are prohibited from using your information for any purpose other than providing services to us.
4. Data Retention
We retain client engagement data for a minimum of seven (7) years from the date of engagement, consistent with standard business record-keeping practices and applicable tax and customs regulations. Intake form submissions are retained for the duration of the engagement plus three (3) years. You may request deletion of your data subject to applicable legal retention requirements.
5. Security
We implement reasonable technical and organizational measures to protect your information, including SSL/TLS encryption, WAF protection, and access controls on our systems. However, no method of transmission over the internet is 100% secure. We cannot guarantee the absolute security of your information.
6. Cookies and Tracking
Our website uses cookies and similar tracking technologies for analytics and site functionality. We use Google Analytics (GA4) to understand site usage and measure visitor behavior. We also use a first-party custom tracking script (tracking.js) to record form submission and CTA interaction events; this script does not transmit data to any third party. You may disable cookies in your browser settings, though this may affect site functionality.
7. Your Rights
California Residents (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- Right to Know — You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the purposes for which it is used, and the categories of third parties with whom we share it.
- Right to Delete — You may request deletion of personal information we have collected from you, subject to certain exceptions including our legal and regulatory retention obligations.
- Right to Opt-Out of Sale — We do not sell your personal information. No opt-out mechanism is required, but you may contact us to confirm this at any time.
- Right to Non-Discrimination — We will not discriminate against you for exercising any right under the CCPA.
EEA and UK Residents (GDPR)
If you are located in the European Economic Area or the United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR) and applicable UK law:
- Right of Access — You may request a copy of the personal data we hold about you.
- Right to Rectification — You may request correction of inaccurate or incomplete personal data.
- Right to Erasure (“Right to be Forgotten”) — You may request deletion of your personal data where we no longer have a lawful basis for processing it.
- Right to Restriction of Processing — You may request that we restrict processing of your personal data in certain circumstances.
- Right to Data Portability — You may request that we provide your personal data in a structured, commonly used, machine-readable format.
- Right to Object — You may object to our processing of your personal data where we rely on legitimate interests as the lawful basis.
All Users
You may opt out of marketing communications at any time by contacting us or using the unsubscribe link in any email we send.
To exercise any of these rights, contact our designated privacy contact at privacy@tariffbureau.com. We will respond to verifiable requests within 45 days (CCPA) or 30 days (GDPR) of receipt.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated effective date. Continued use of our website or services after changes constitutes acceptance of the updated policy. View policy update history →
11. Contact Us
For questions about this Privacy Policy or our data practices, contact:
- The Tariff Bureau LLC
- 3343 Peachtree Rd NE, Suite 145 PMB 550, Atlanta, GA 30326
- Email: privacy@tariffbureau.com
- Phone: (404) 882-5839